Frequently asked questions

All our books are produced 'print on demand' this means a book is only produced when ordered. This helps minimise waste and cuts down on unnecessary transportation & storage, all of which is good for the environment. The processing time reflects the additional time it takes to produce your order and prepare it for dispatch.

Payments on the store can be made using any major credit or debit card. All card processing is handled securely by Stripe. There is also the option to use PayPal if you prefer (Please note: you do not need a PayPal account to place your order using PayPal).

Currently, we can only accept UK orders directly through our store. However, many of our products are also available on the Great British Bookshop, which offers worldwide shipping. If you cannot find the product you are looking for or need further assistance, please feel free to contact us. We can sometimes accommodate overseas orders on an individual basis. Just drop us a line at hello@mysticmouse.com, and we will do our best to help.

If you are a store or run a group and are interested in purchasing 5 or more of a particular title, please contact sharon@mystic-mouse.co.uk and we will be very happy to assist you. Please note: not all products are available for wholesale purchase.

If you have any questions or we can be of any assistance, just drop us a line at hello@mysticmouse.com.